Stop Solving Your Employees' Problems
A senior business development manager who worked for Cisco Systems for 11 years contacted a coach for help. On the first coaching session, the client stated: My schedule is out of control. I've got projects to complete, proposals to get out and I can't get anything done. I'm spending 80% of my time handholding with my people, showing them how to do their jobs. There's someone at my office door every five minutes. People say they want to "keep me informed." But in reality they are expecting me to solve all their problems for them. I don't have even half an hour to focus on my own work. And then I look at my boss's calendar and it's completely clear. What am I doing wrong? Not only are you doing your peoples' jobs for them, you're not empowering them to become self-sufficient. Here's a three-step process that will teach your people to take ownership of their jobs and help you get back on track with yours. 1. Set the stage. First, you need...